Policy

Credit Card Information: A credit card may be requested at time of booking. Reservations that require a credit card may be subject to one-day rental charge if the rental is not cancelled at least 6 hours prior to scheduled pickup time.

  • Renter Requirements: Renter must be at least 25 years of age with a credit card in their own name. No additional renter or underage surcharges apply for corporate client.
  • Resident License Requirements: For those who have a resident Visa in UAE, a UAE driving license is a MUST.
  • Non-Resident License Requirements: To drive in UAE, non- residents must hold a valid drivers license from resident country for a least 1 yr. License must be accompanied by Int’l Drivers License or Gulf Cooperation Council license.
  • License Specifications: International Driving License must be valid and legible, with particulars in English. Other languages will require customer to visit their respective consulates for English translation.
  • Int’l Drivers License Information: If the customer does not have an International Drivers License, customer will be required to go to the nearest traffic department to get a temporary UAE driving license in order to rent a car.
  • Driving: Driving is on the right side of the road.
  • Oman Travel Requirements: Driving into Oman is not permitted at this time.
  • Other Territorial Restrictions: Vehicles may not be driven into Bahrain, Kuwait, Saudi Arabia, Qatar or Yemen.
  • Booking Requirements: Reservations must be booked no less than 24 hours prior to the schedule pickup time for the reservation. Any changes to the reservation or rental may result in a change of rate or additional fees.
  • Rate Coverage’s: Theft Protection and Third Party Liability are included in rental rates. Local tax not applicable.
  • Fuel Requirements: Vehicles are rented with a full tank of fuel and must be returned full to avoid a locally determined refueling charge.
  • Required Fees: Airport Access Fee (APO) is currently AED 75.00 per rental.
  • Toll Requirements: Vehicles may include equipment for pre-payment of toll taxes where applicable. Any accrued toll taxes will be the responsibility of the customer and added to rental charges at/after the conclusion of the rental.
  • Accident/Damage Claim: A police report is mandatory for every accident/damage claim as per UAE law and is subject to UAE court verdict.
  • Loss Damage Waiver (non-SUV’s): is not offered. Vehicles taken into the desert and damaged raises responsibility to the full value of vehicle.
Reserve Your Car
Personal Details